Online communication is a mixed bag of emails, instant messages, wall posts and commentary, which can leave the uninitiated feeling rather daunted.
Why? The conventions of online etiquette are less precise than the letter-writing rules we have had drilled into us since we were young.
However, there are some key recommendations to consider that can help you avoid (online) social faux pas. Debretts, the self-proclaimed ‘modern authority on all matters etiquette, taste and achievement’, Read More




Information Dividend: Communications, Happiness and Well-being
Our analysis – conducted at both national and international levels – reveals that IT has a direct positive impact on happiness and well-being, particularly through improving one’s satisfaction with their social lives, which was especially important for women.
The study demonstrated that the biggest increase in well-being was associated with being newly connected to the internet. New users of the internet are most interested in and derive most benefit from the ‘social’ uses of the internet, such as social networking and instant messaging.
More experienced users value email and online shopping most highly, yet instant messaging was equally Read More »